The Complete Golfer
FULFILLING FULFILLMENT GOALS
Running a retail outlet and an online business can be challenging for many businesses to not only manage the channels but the stock required.
By integrating warehousing and fulfilment solutions with the website of The Complete Golfer, Activ8 was able to relieve some of the burden of incoming and outgoing orders from both a time management and space saving perspective.
This allowed the retail operations to expand during this time and allow the staff to focus on their existing day to day operations and online marketing.
Key Moments: The Complete Golfer has now taken on warehousing for the increase in revenue on the online side of the business.
“Using Activ8 for the fulfilment of website orders has been a real game changer for our business. It has allowed us to focus on expanding as they save us a huge amount of time that was previously spent on taking deliveries, processing orders and organising our stock. We have also been able to free up much needed space on our premises for other purposes.
Prior to coming on board with Activ8 we had regularly experienced a range of shipping errors causing delays and complaints from customers as well as a considerable amount of time resolving issues. Activ8 have reduced these errors down to zero for which has been incredible and allowed us to invite reviews from our customers confident that we receive good feedback. This business runs much smoother and makes for much happier staff.
The team at Activ8 have been first class to deal with, they made the setting up process very easy and on a day to day basis have been able to cope easily with any issues that our suppliers have caused with deliveries etc. The system has improved our stock control well beyond our expectations saving us time and money.
We could not recommend Activ8 highly enough and we are very grateful for the improvement they have made to the running of our business.”
— Keith, Bailey Complete Golfer